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(Q)How Do I Report a Fraud?
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(Q)How do I report a fraud?
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Reporting a Fraud
(1)In rare cases where you have not been paid by the buyer, you can log into the member's area click the Abuse Report and let us know.
(2)When reporting Fraud always include the following information:
Buyers User Name and Email
Number of Auction in question
Any responses you have received from the buyer
Amount due including shipping
Date of auction close
(3)The more information you can provide us with, the better we can handle the situation.
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(Q)What happens when I report a fraud?
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Fraud Process
(1)Once we have been notified of a non-paying bidder, we will email the bidder a warning. This warning includes the information you have provided us, as well as a 72 hours in which to work out a payment plan.
(2)If at that point you still have not received payment we will need to be notified and your selling fee's for that auction will be credited back to your account and the buyer will be suspended until which time you have been paid and notify us as such.
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(Q)How to Bid?
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(Q)How can I place a bid?
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Placing a Bid
(A) To place a bid on an item you must first login to your account. Once logged in a bidding box will be displayed at bottom of all auction pages. You can use this box to place your chosen bid.
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(Q)How can I keep trackof the items I'm bidding on?
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Tracking Your Bids
(A) You can keep an eye on everything you are bidding on by visiting your members area and selecting the "bidding" page.
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(Q)How do I know if I am outbid on an item?
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When You Are Outbid
(A) Our auction system will automatically notify you via email if you are outbid.
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(Q)How do I "Pay Now" with PayPal?
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(Q)How Do I Pay with PayPal?
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Instuctions for using the PayPal payment option.
PAYING FOR ONE ITEM WITH "BUY NOW" OPTION:
If you have purchased just one item with "Buy Now" it will immediately give you the option to pay with PayPal right then. It will give you your total including shipping and insurance only if the seller included it in the listing. Click on "Pay Now" and it will take you to your PayPal login page. Enter your password and login. Continue with your PayPal instructions from there.
PAYING FOR SEVERAL ITEMS FROM ONE SELLER:
In "Members Area" click on "Bidding" you will see a list of the items you have won. Say you have won several items from different sellers. On the right of one of the items you won click on "Pay with PayPal". It will open a complete list of items you won that haven't been paid for yet.
In the first column "Select" put a check in each box of items from the same seller then click "Update Shopping Cart". NOTE: (You must pay for items from one seller at a time. This will give you a complete total of all items checked including shipping charges. Now add the 1.30 for insurance if you wish and update your shopping cart again. NOTE: (You CANNOT change the shipping charges here. If the seller offers combined shipping you must get an invoice from the seller and pay directly to PayPal). Here paying multiple items will charge you full shipping for each item. You will see your total below. If this is what you wish then click on "Click Here to Proceed". It will take you to PayPal login page and continue with PayPal instructions.
NO SHIPPING INCLUDED IN LISTING:
You cannot use this "Pay Now" option if the seller did not include the shipping charges in their listing. You must email the seller for the shipping fees and then pay directly to PayPal.
I hope these instructions helps to make it easier for you to use the "Pay Now with PayPal" option.
If you have any problems just email your seller and they will be more than happy to walk you through the process or they can send you an invoice directly from PayPal.
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(Q)How do I Register?
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What if I cannot afford to pay my fee's?
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Can't Pay
We all know life happens at times. That's fine, however, it is not fine to avoid or ignore your debt. We would rather have you email us and let us know than to delete your invoices.
I am always more than willing to barter off your selling or advertising fee's in work or raffle donations for the Triad.
Main point.......Communication is best.
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(Q)How do I Sell?
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(Q)Can I use HTML when listing an item?
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Using HTML
(A) Yes you can, however we recomend you use basic tags as complex HTML descriptions may not display correctly.
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(Q)How can I list an item?
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Listing an Item
(A) You must first be a registered member. Once you have registered simply login to your account and click on the "Sell" link. The first thing to do is select a general category for your item, note that you can choose a more specific category further into the listing process. You can then enter in your chosen settings and item description
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(Q)How can I keep track of items I'm selling?
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Tracking My Listings
(A) You can keep an eye on everything you are selling by visiting your members area and selecting
the "selling" page.
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(Q)How can I increase my sales?
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Increasing Sales
The best way to increase your sells is to follow a few simple steps.
(1)Be honest in your description. State all flaws so your buyer knows what he is getting. It will save returns and a customer.
(2)Give as much information as possible. Too much is better than not enough.
(3)Include pictures "Eye appeal is Buy appeal". Taking your own pictures of the actual item is best when possible.
(4)Always state your terms, Payment due, Types of Payment, etc. It is best to always include shipping fees when possible and will also help to get paid faster.
(5)Do not over price your items. It is better to make a profit on continued sales than none on no sales.
(6)Unless your item is Extraordinary, a reserve price is not a great idea. Just start your bid and the minimum that you will accept. This will also help to avoid non-payers.
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(Q)Can I add a link, email in my listings?
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Because of problems in the past absolutely no links, active or not, email addresses or reference to any other web site or auction site, personal or commercial is allow in your listings. This also includes PayPal or other payment option sites and includes any auction script sites. There is no acception to this without prior approval from management. |
